We hope you are enjoying your KelseyCare Advantage (KCA) plan. Here are more ways to take advantage of your benefits and options as a KCA member.
Unlocking Your Benefits: Your KelseyCare Advantage ID Card
Your new ID card is your ticket to quality health care coverage for medical, dental, vision, hearing, and prescription drugs (if your plan includes Part D). Keep your red, white, and blue Medicare card, but discard any old health plan cards. Here’s how to get started:
Review: Make sure your information on the ID card is correct.
Present: Show your ID card to your doctor, dentist, or other provider at your next visit.
Call: You’ll receive a separate over-the-counter OTC card in the mail. Activate it by calling the number on the back to access your quarterly allowance for over-the-counter medications.
Quick Tip: Important phone numbers are located on the back of your ID card!
Empowering You: Appointing a Representative
One way to feel in control of your health plan is by designating an authorized representative through an Appointment of Representative (AOR) form.
Your Trusted Partner
When you use an AOR to appoint a representative, the person you choose can act on your behalf with KelseyCare Advantage. This could be a family member, friend, advocate, doctor, or anyone you trust.
Benefits of Appointing a Representative
Help with paperwork: Your appointed representative can assist with tasks like filing appeals or requesting reimbursements.
Peace of mind: Knowing someone you trust can handle these matters is a big relief.
Get Started Quickly
Choose your representative (discuss this decision with them first)
Both you and your appointed representative sign and date the form and submit it as instructed on the form.
Get the Most Out of Your Plan
An AOR is an easy way to feel empowered with your healthcare. View the AOR form, or contact our Concierge team for more information.
Kelsey-Seybold Expanding to Serve More Patients
Kelsey-Seybold is keeping pace with the growing Greater Houston community, with plans to expand from its current 40 locations (including clinics, campuses, a sleep center, and St. Luke’s Medical Tower) to 60 locations by 2027.
