The goal of these monthly emails to new members is to equip you with the tools and resources you need to make the most of your membership.
NEW MEMBER HUB
Did you know we have a section on our website dedicated just to new members? We call it our New Member Hub, and it provides resources tailored just for you.
Have you received your new member welcome call yet from one of our team members? For your convenience, information shared in your welcome call is also on our New Member Hub: your Welcome Kit, ID Card, scheduling your $0 Wellness Visit, and How KelseyCare Advantage Coordinates Your Care.
Linked to the New Member Hub is a page named Discover the KelseyCare Advantage. On this page, you can explore the monthly emails we send to new members and gain fresh insights into your plan.
While we send information to you regularly about the benefits of your plan, know that you can reach out to us any time if you have questions or need assistance.
Don't hesitate to contact us by phone or online. We're here to help!
From October 1 to March 31: 8 a.m. - 8 p.m., 7 days a week
From April 1 to September 30: 8 a.m. - 8 p.m., Monday - Friday
Contact Us Form
Go to KelseyCareAdvantage.com → Contact-Us to fill out a simple online Contact Us form*. Once you fill out this form, a friendly Concierge Team representative will contact you within 2 business days.
*This is not intended for medical situations or emergencies. Please dial 911 if you're having an emergency. If you need to speak to a registered nurse, please call the Kelsey-Seybold After-Hours Nurse Hotline at 713-442-0000.
